Functional Capacity Assessments 

While many of our participants access services through the NDIS, we also accept private referrals and referrals from organisations where appropriate.

Your Behaviour Support Practitioner will spend time getting to know you, your goals, your strengths, and the challenges you are experiencing. They will explain the behaviour support process, answer any questions, and begin gathering information to develop recommendations that are tailored to your needs.

Yes. We believe the best outcomes occur when everyone is working together. We regularly collaborate with families, carers, support workers, Support Coordinators, allied health professionals, schools, and disability service providers.

Yes. We provide implementation training and ongoing coaching to help support teams confidently and consistently implement Behaviour Support Plans in everyday environments.

Yes. Our practitioners have experience supporting individuals with a broad range of behavioural presentations, including complex support needs. Every intervention is individualised and based on current evidence and best practice.

The frequency of appointments depends on your individual needs, goals, and available funding. Some participants require intensive support initially, while others benefit from periodic reviews and ongoing monitoring.

Our goal is always to reduce and eliminate restrictive practices wherever possible. Where a restrictive practice is considered necessary to prevent serious harm, it must comply with NDIS requirements, be the least restrictive option available, and be subject to appropriate authorisation, oversight, and regular review.

Making a referral is simple. You can complete our online referral form, contact us by phone or email, or ask your Support Coordinator or service provider to submit a referral on your behalf. We'll discuss your needs and guide you through the next steps.

We aim to contact new referrals as soon as possible. Timeframes depend on practitioner availability and the urgency of support required, but we strive to commence services promptly whenever capacity allows.

We offer flexible service delivery, including home visits, school visits, workplace and community appointments, telehealth, and collaboration with support providers where appropriate.

Yes. Where appropriate, our team can provide both Behaviour Support and therapeutic services, ensuring interventions are coordinated and consistent. This collaborative approach helps participants achieve their goals more effectively while reducing the need to engage multiple providers.

Absolutely. Depending on your goals and NDIS funding, you may be able to access a range of services through New Light Behaviour Support and Therapy, including Positive Behaviour Support, therapeutic interventions, Functional Capacity Assessments, and clinical support. We work with you to ensure your services are coordinated, person-centred, and aligned with your individual needs.

All Behaviour Support Practitioners at New Light Behaviour Support and Therapy hold a minimum of a bachelor's degree in a relevant discipline, such as psychology, occupational therapy, social work, counselling, education, or a related field. Our practitioners meet the requirements of the NDIS Behaviour Support Capability Framework and are committed to professional development, clinical supervision, and evidence-based practice to ensure participants receive high-quality, person-centred support.

At New Light Behaviour Support and Therapy, we believe every person deserves compassionate, evidence-based support that focuses on improving quality of life. Our team works collaboratively with participants and their support networks to develop practical strategies that create meaningful, sustainable outcomes while promoting dignity, independence, and choice.